Agents
Agents we've already built (and run ourselves)
AI agents for small business, proven on ours. Each one runs at Monarch Connected every day before it runs for anyone else.
The roster
Three agents, three jobs.
Nico: after-hours answering
Answers as your receptionist, holds a real conversation, then writes up the call and hands it to your team with a recording.
Live on real calls
Finance agent: invoices sent, followed up and collected
Watches for a closed deal, creates the purchase order and invoice in QuickBooks, sends the BILL payment link, and follows up until it's paid. A person approves each send.
Runs at Monarch Connected
Email agent: persistent follow-up and appointment setting
Follows up with leads and customers until there's an answer, books the meeting, and logs it. Escalates to a person the moment a reply needs one.
Runs at Monarch Connected
How they're built
Four rules every Splice agent follows
One job each
An agent that does one thing well is easier to trust, test and switch off than a platform that does everything badly.
Finishes inside your systems
The call becomes a card in Slack. The closed deal becomes an invoice in QuickBooks. Nothing lands in a dashboard you have to go and check.
A person approves
Customer-facing and financial actions wait for a click until you say otherwise. Every action is logged with what the agent saw and why it acted.
We run them
Hosting, monitoring, model updates, and a person on our side reading the logs. A flat monthly fee, cancel any time.
Questions we get asked
What is an AI agent, in plain terms?
Software that uses a language model to read something that arrives (a call, an email, a document, a record), decides what to do, and does it in your systems. A chatbot answers questions. An agent finishes a job.
Are these AI agents for small business, or enterprise tools scaled down?
They were built for a 30-person company that runs on Salesforce, QuickBooks, BILL and Slack. That's the business they fit.
Can I buy one agent, or is it a platform?
One agent. Start with the job that hurts most. Add another when the first one has earned it.
What happens when an agent gets something wrong?
It's caught at the approval step, and the log shows exactly what it read and why it acted. We fix the rule, add a test, and the fix ships to every customer running that agent.
Want one of these on your systems?
Tell us which job. We'll tell you what it would take to run it for you.