Custom AI solutions, built around your business.

Custom AI solutions, from your idea to working software

You have an idea for a better way to work, but your existing software is slow to change. AI-assisted development helps us turn that idea into a working application quickly, so you can try it against the work it needs to do. You can start with one person who knows the problem and what a useful solution would look like.

Bring us your requirements. We can start with a suitable software template and adapt its screens, fields and business rules to your needs. That gives you a first version to test, react to and improve. Your feedback shapes the product before it goes live, and you don't need an in-house development team to make it happen.

We host the approved software and give your team access. When you need a new field, report or workflow, request it through your agent in Slack or Microsoft Teams. We agree the change, prepare a preview and test it. You review the update before we publish, so the software can keep changing as your business does.

What custom AI development looks like at Splice Work

The build can be a new application, an agent inside your existing systems, or both. An agent can use a language model to read what arrives (a call, an email, a PDF, a Salesforce record), decide what to do, and act through the systems' APIs.

We build the screens, business rules, connectors, approval flow, logging and tests the job needs. AI can help us develop and maintain the software; the application itself uses AI where it serves the workflow. Your application can follow ordinary business rules while an agent handles your requests for changes.

• Connectors to Salesforce, QuickBooks Online, BILL, Stripe, Airtable, Gmail, Slack and Twilio
• An approval step in Slack or email before anything customer-facing or financial happens
• Logs and an audit trail for every action the agent takes
• A test suite, so changes don't break the thing that pays your bills

Examples of custom AI solutions for business

Alongside custom applications, these are examples of the work our agents handle.

• Voice: an agent that answers the phone as your receptionist, holds a real conversation, and writes up what happened. This is Nico.
• Finance: an agent that watches for a closed deal, creates the purchase order and invoice, sends the payment link, and follows up until it's paid. It runs every day in production.
• Documents and data: an agent that reads PDFs, emails and forms and enters the data into the system that should have it, with a person checking the exceptions.

Why a custom AI development company should run its own agents

Running our own agents gives us practical experience with the things a demo can miss: the customer who calls back three times, the invoice that syncs late, the PDF that is a photo of a PDF.

For your custom build, we use that experience alongside your requirements. You review how the software behaves with representative tasks and data before approving it for use.

What you own at the end

This is worth pinning down before you commission anything, because it is where custom development and buying a seat on a platform genuinely differ. With a platform, you rent access; if you leave, the workflow leaves with it. Here you own the thing that was built.

That means the source code for your application or agent and its connectors, documentation of how it works and which permissions it needs, and control of the credentials for your connected accounts. If you stop working with us, you keep the code and documentation and can run the software yourself or hand it to another developer.

• The source for your application or agent, its connectors, its tests and its approval flow
• Written documentation of what it does, what it never does, and every permission it asks for
• Credentials that live in your accounts and that you can revoke without involving us
• The logs, which are yours to read and export

Build, then run

We host the software and give your team access. Running it includes monitoring, reading the logs, maintaining its integrations and updating AI components when needed, with a person on our side responsible for the service. Your agent in Slack or Microsoft Teams is the place to request an improvement and review the next change.

It's a monthly fee, and you can cancel.